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4755 Ogletown Stanton Rd 19718-2200, Newark
If I could give 0 I would. I ordered a specific sandwich and they gave it to me with my name on it. When I got back to my office, it was wrong. And I won't eat it. They couldn't refund me over the phone, and wanted me to come all the way back to get new one. This place used to have outstanding service. No one smiles, the cashiers are texting, you have to ask for a bag. And now I have paid for food I cant eat.
Pastries as half price Monday - Friday after 8pm.
Many of the employees are incompetent and rude. Food is not always fresh.
Food is good, but don't bother putting in an online order because they will not put it together. I went to pick up the online order today and the lazy rude employees behind the counter said "we made your sandwiches but you have to get everything else." There are a couple good employees there but the majority are rude and lazy. You will often stand waiting for while an employee to get to the register or acknowledge you to make a sandwich. It's a shame as people at the hospital are not there under great circumstances and do not deserve to be treated so disrespectfully when they are just trying to get a meal while their loved one is sick or in treatment.
Was empty I never see au bon pain like that
Having been at the hospital for 30 days visiting my spouse, every time I have been there have found them helpful and going out of their way to help.
Former employee. They don’t clean anything. I have pictures of moldy cheese that was green with fuzz which was placed on the line to be served to customers. The managers there are disrespectful and don’t care what they say and definitely don’t care about the food they serving to the customers. I had multiple nurses and doctors come up to me and complain. I left due to mistreatment after being told I was aloud to take a free salad home from my shift manager and then “fired†the next day but same day asked to stay and have a talk with the gm and shift manager to discuss me keeping the job. I walked out and never returned. I now work for chipotle and they are amazing. Would never recommend anyone to eat at this place, you will get sick!
Didn’t even deserve 1 star the thing who made my salad was very very rude she seemed like she didn’t want to be there and decided to take it out in the customers very very nasty attitude. If you are thinking of calling a manager don’t bother because allegedly they are to busy to take calls smh worst service ever trishell
Food was good and the staff was very friendly!
Skimpiest sandwich I have ever had. We ordered (3) Warm Chicken with Avocado sandwiches and all we could taste was bread. Such a disappointment. Waste of $7.59 per sandwich.
Staff is always very rude and it seems like its a burden to make a salad and/or sandwich. If you are on your lunch break, please be prepared to stand in line for at 5-10 minutes before anyone acknowledges you/takes your order. Most of the time, our orders are never made properly. And when we file a complaint with manager, he just shrugged his shoulders and said I am sorry. And if your order is wrong, do not attempt to call them as the line is always busy. Good food but service is horrible.
If I could leave 0 stars I would. I cannot go here on my lunch break bc it always takes a ridiculously long time to get food. I called ahead the other day and placed an order so I could just pick it up and I still went down and stood there for 35 minutes!!! I asked 2 different people and they both said 'oh yeah they're working on it' and then when I made a stink they said they didn't have my order but to let me know what I had ordered and they would start working on it. Not to mention the workers always have attitude both with each other and the customers.
Rude employees and slow service. Actual food is good
Rude and slow !!!!!
Staff can be rude. Depends who is on the counter
I love their turkey club sandwich. I always have one every time I visit the hospital.
Shift manager really needs to reevaluate her career choice. I ordered an iced caramel macchiato and waited forever for it, because they didn't call our name, like we were told. When I finally got my drink, it was hot. When I went to the counter to ask for an iced one, same lady's reaction was "do you need something else"? After I explained what was wrong, she took my coffee and placed it behind the counter and went on to make bagels. I just went and asked for my money back. During the transaction, the cashier and shift manager were laughing about it and making faces at each other, because bad customer service is funny I guess?
Love there food apart of Panera bread.
Friendly service, smoked salmon was delicious.
Simple & convienent. Made to order breakfast sandwich - good eating. Made to order salad for lunch - good eating
decent sandwiches.
Slow service, smaller menu than regular Au bon pain cafe and food taste lower than other au bon pain cafes
Au Bon Pain Newark,Au Bon Pain Newark Delaware, Au Bon Pain menu
4755 Ogletown Stanton Rd 19718-2200, Newark
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